Timestables progress not saved
Incident Report for Sparx Maths
Resolved
This incident has been resolved.
Posted Dec 01, 2023 - 14:59 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 01, 2023 - 11:28 GMT
Update
We are continuing to investigate this issue.
Posted Dec 01, 2023 - 09:07 GMT
Investigating
Student progress made in Timestables between 17:10 on Thursday 30th November and 08:45 today was unfortunately not recorded in the system. We've identified and fixed a bug and will be getting in touch directly with schools where students have been affected. We're really sorry for any inconvenience this has caused.
Posted Dec 01, 2023 - 09:06 GMT
This incident affected: Sparx Maths for Students and Sparx Maths for Teachers.